Frequently Asked Questions
Everything you need to know about your Alaya Naturals experience.
What materials do you use in your clothing?
At Alaya Naturals, we prioritize sustainability and comfort. Our collections are crafted from 100% organic cotton, ethically sourced linen, and recycled fibers to ensure high quality with a low environmental footprint.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite similar garments to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
How should I care for my Alaya Naturals garments?
To preserve the natural fibers, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and hanging to dry. Detailed care instructions are also located on the inner tag of each piece.